Unze London Returns Policy
At Unze London, we offer a hassle-free 365-day return and exchange policy for all unworn items in their original packaging. We are dedicated to ensuring you are completely satisfied with your fashion purchase and provide a seamless process for all claims.
Initiate Your Request
Log into your Unze London account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Pack Your Items
Place the unused items back into their original branded box and secure them in a protective outer shipping bag along with the invoice.
Ship the Parcel
Affix the provided return label to your package and drop it off at your nearest authorized courier point or schedule a home collection.
Quality Check and Refund
Once our warehouse team inspects the returned goods, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing